About Vitec MV
Everyone can read and write – with our digital reading and writing tools, which we have developed over more than 25 year.
Who are we?
From EDP, floppy disk and DOS to cloud solutins and apps. Vitec MV has been supplying IT solutions to Danish primary and lower secondary schools for 25 years. We have been the Danish Ministry of Education´s supplier of reading and writing technology to the education sector since 2015. And we help employees in companies and municipalities with reading and writing, building self-confidence and generationg increased productivity.
The Norwegian and Swedich Markets are served by our local offices there. We have distributors in the Netherlands and the Faroe Islands and are constantly looking for new partners who working together with us, will make it possible for anyone to read and write.
In 2017 we became part of Vitec, a Nordic software company, which develops and supplies business critical, standardized software for vertical markets. Vitec was established in 1985 as a spin-off company from the University of Umeå. Today the Group has 600 employees and had 2016 a turnover of SEK 675 million. The head office and major part of the executive management team is still located in Umeå. Vitec is listed on Nasdaq Stockholm.
1.1 This Personal Data Policy applies to all personal data you provide to us and/or which we collect about you when you use our products or visit our web site www.mv-nordic.com
3. Data that we collect from you
3.1 When you access, connect to, sign up for, participate in, create an account, make individual purchases in or otherwise use our Services, we may collect personal data about you. The personal data we collect depends on the circumstances and the Services you use, but may consist of the following:
3.2 Personal data that you actively provide to us
· Name and e-mail address
· Date of birth and personal ID (CPR) number
· Payment details
· User identification, including login username, password, secret questions and answers
· Information you provide in response to a request from us when you report a problem with our Services
· If you contact us, the address you contact us from
· User information that you choose to provide for statistical purposes (ratings, reviews, survey responses, etc.)
· Any other data provided at the time you register to use our Services, connect to our Services or request additional services from us
· Cookies that uniquely identify your browser
3.3 User-generated personal data
· Details of the kinds of programs you are using, including how much of a program you have used
· Data on behaviour, including usage patterns and navigation
· Details of your visits to our Services, including but not limited to data traffic and other communication data, and the products and services that you are able to access
· Your purchase preferences, for example whether you respond to ads or promotions
· Computer and software information, such as your unique ID, IP address, operating systems, browser type, connection speed and ISP
4. Why we collect your data
(A) On the basis of our contractual relationship:
· To provide our Services to you, including meeting your requests, improving your experience of our Services and managing our contractual relationship with you
· To ensure that content from our Services is transferred to you and your device in the most efficient way
· To personalise your experience of our Services based on your usage and behaviour in the context of content delivery
· To handle payments for your account and to provide you with order and invoice data
· To keep track of your purchases to ensure we can provide you with the content you are entitled to
· To send push notifications to your devices
· To communicate with you about your subscription, your account or purchases of our Services
· To inform you of changes to our Services
· To provide offers, news, information, products or services that you request from us
B) For legitimate purposes:
· To analyse the data at aggregate level to improve our products and services
· To use the IP address, device IDs, or other information necessary to block the malicious use of our Services, with the aim of protecting our Services or otherwise enforcing or applying our Terms and Conditions
· To improve our Services, identify breaches and keep your data secure using log files
· Log files with details of the time and date and duration of visits
· Data about events on your device, such as a crashes, system activities, hardware settings, browser type, browser language, date and time
· IP address
· We may collect device-specific data (e.g. your hardware model, operating system version, browser)
· To provide data during a merger and acquisition process, for business and strategic management purposes
· For analysis and statistical purposes
· To establish, exercise or defend legal claims
C) For marketing purposes:
· To send you newsletters, with your consent, which may also include offers, news or information related to our Services and/or other products. Please note that you can unsubscribe from the newsletter at any time by changing your account preferences in your account page.
4.2 We may also process your personal data if we need to do so in order to comply with a
legal obligation or a decision of an authority.
5. Sharing your personal data
5.1 We may use third-party providers to perform services on our behalf, for example providing infrastructure and IT services (including but not limited to data storage), processing credit and debit card transactions, improving data quality, processing customer requests and performing other kinds of statistical analysis. In performing these services, third-party providers may have access to your personal data, but are authorised to process it solely on our behalf and in accordance with our instructions.
6. How we protect your data
6.1 Protecting your personal data is important to us. All personal data you provide to us is stored on secure servers and we have strict procedures to protect against loss, misuse, unauthorised access, alteration, disclosure or destruction of your personal data. Any payment transactions will be encrypted with industry standard technology and be subject to PCI security standards.
6.2 While we work hard to protect your personal data, we cannot guarantee that our security measures will prevent every unauthorised attempt to access, use or disclose personal data. However, we maintain security and incident plans, including plans to deal with possible data security breaches, to respond quickly in the event of a physical or technical incident, and to limit any negative effects of an incident if this kind.
7. How you can access your data
7.1 We understand that you may sometimes need more information from us about your personal data and how it is processed, or that you may want to update or correct the personal data you have provided to us. That is why your rights include the following:
· Right to access your personal data: you have the right to find out whether we process personal data about you and, if so, to access the personal data and other information.
· Right to have personal data corrected: if you notice that personal data we process about you is inaccurate, you have the right to have it corrected.
· Right to have personal data erased (right to be forgotten): under certain circumstances, for example if your personal data has been processed unlawfully or you have withdrawn your consent (if the processing of your personal data is based on consent), you have the right to request that your personal data is erased.
· Right to restrict processing: under certain circumstances, for example if you dispute the accuracy of your personal data or if you have challenged our legitimate purpose in processing your personal data, you have the right to request that we restrict the processing of your personal data until a solution has been found.
· Right to object against processing: under certain circumstances, for example if you dispute our legitimate interest in processing your personal data, you have the right to object, on grounds relating to your particular situation, against such processing.
· Right to data portability: if your personal data is processed automatically on the basis of your consent or in the performance of our contractual relationship, you have the right to request that we provide you with your personal data in a machine-readable format which can be sent to another controller.
· Right to file a complaint with a supervisory authority: you have the right to file a complaint to your supervisory authority about how we process your personal data.
o Complaints should be submitted to the Danish Data Protection Agency, cf. Section 39 (1) of the Danish Data Protection Act (Databeskyttelsesloven).
7.2 If our processing of your personal data is based on your consent, you have the right to withdraw such consent at any time (however this will not affect processing based on your consent prior to the withdrawal) by contacting us.
7.3 Please contact us using the contact details below to make a request concerning your rights. We will make every effort, where commercially reasonable, to respond to your request within 30 days of receipt. If we cannot meet your request within 30 days, we will notify you of this with the reason for the delay, and when we expect to be able to meet your request.
9. Contact details
9.2 We are subject to and bound by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on data protection (‘GDPR’), and Act No. X of 17 May 2018 on additional provisions for GDPR (‘Data Protection Act’).
10. Last updated
10.1 Last updated 17 May 2018
End User Licence Agreement (EULA)
NOTE FOR USER:
PLEASE READ THIS AGREEMENT CAREFULLY. This End User Licence Agreement (‘the Agreement’) is a contract between (a) you (as an individual or the legal entity you represent) and (b) Vitec MV A/S, containing the terms and conditions governing your use of the software product (‘the Software’). By using the Software or any part thereof, you agree to all the terms and conditions of the Agreement, including in particular limitations concerning: use as described in section 2; transferability as described in section 4; warranty as described in sections 6 and 7; liability as described in section 8; and specific exemptions as described in section 14. You hereby declare that this Agreement has the same legal force as any other negotiated agreement signed by you. If you do not agree to the terms of this Agreement, you must not use this Software. If you received the Software on a physical medium (e.g. CD or USB stick) before you had the opportunity to read this licence and you do not accept this Agreement, you must immediately, without further notice, destroy or otherwise remove the files containing the supplied Software.
‘Software’ means (a) the full content of the files, diskettes, CDs, USB sticks or any other media subject to this Agreement, including, but not limited to, (i) device information or Software from Vitec MV A/S or any other company, (ii) digital images, professional photographs, clip art, sounds or other artistic work (‘Stock Files’), (iii) related written documentation or files, and (iv) fonts and (b) upgrades, edited versions, updates, additions and copies of the Software, provided by Vitec MV A/S (all referred to as ‘Updates’).
‘Use’ means accessing, installing, downloading from the Internet, copying or otherwise benefiting from using the Software in accordance with the documentation.
‘Permitted number’ means one (1), unless otherwise specified in a valid licence (e.g. volume licence) issued by Vitec MV A/S.
‘Device’ means an electronic device that accepts data in a digital or similar form and is able to manipulate such data in order to obtain a particular result based on a sequence of instructions.
The Software is owned by Vitec MV A/S and is operated and supported by Vitec MV A/S.
The Software and all associated rights belong to Vitec MV A/S.
2. SOFTWARE LICENCE
Provided that you comply with the terms of this Agreement, Vitec MV A/S hereby grants you a non-exclusive licence to use the Software for the purposes described in the documentation. Certain parts of the third-party material that accompanies the Software may be subject to different terms and conditions, and these are typically set out in a readme file stored together with such material.
2.1. General use
The User of the Software must be at least 13 years old at the time of use. If the User has not reached the age of 13, the User’s parent or guardian must accept this Agreement before the Software can be used. Upon installation and use, the full text of the Agreement is accepted by the User or his/her guardian.
You are entitled to install and use a copy of the Software on your compatible device, up to the permitted number of devices.
2.2. Use of servers
You may not install the Software or a copy thereof on your file server for the purpose of downloading and installing the Software on other devices in your internal network. You may likewise not install the Software or a copy thereof on a file server in your internal network for the purpose of using the Software via commands, data or instructions (e.g. scripts) from an unlimited number of devices in your internal network. No other network use is permitted, including but not limited to use of the Software either directly or via commands, data or instructions from or to a device that is not part of your internal network for Internet or web hosting services or by any other user who is not licensed to use this copy of the Software by virtue of a valid licence from Vitec MV A/S.
You are entitled to make a backup of the Software provided that your backup is not installed or used on any other device. You are not permitted to transfer the rights to a backup.
2.4. Private use
You are also entitled to install the Software on an additional device if you are the primary user of the device on which the Software is installed.
2.5. Stock Files
Unless otherwise provided in the readme files that relate to Stock Files, which may set out certain rights and restrictions in respect of such material, you are entitled to display, modify, reproduce and distribute any part of the Stock Files accompanying the Software. However, you may not distribute Stock Files as such, in other words in circumstances in which the Stock Files constitute the primary value of the product being distributed. Stock Files may not be used to produce libellous, defamatory, fraudulent, indecent, obscene, or pornographic material, or material of any other kind which infringes a third party’s intellectual property rights, or in any other illegal way. You are not entitled to assert any claims to trademark rights in respect of Stock Files or work created on the basis thereof.
The copyright and proprietary rights to the Software, and all copies which you are authorised by Vitec MV A/S to make, belong to Vitec MV A/S. The structure, design and code of the Software are valuable and confidential data belonging to Vitec MV A/S. The Software is protected by copyright law, including without limitation the copyright laws applicable in Denmark, international treaty provisions, and any relevant laws in the countries where it is used. You are not entitled to copy the Software except as set out in section 2 (‘Software licence’). All copies that you are authorised to make under this Agreement must contain the copyright and other proprietary rights notices shown on or in the Software. You hereby agree not to modify, adapt or translate the Software. You further agree not to reverse engineer, decompile, disassemble or otherwise attempt to reveal the source code of the Software except to the extent that you are expressly entitled to decompile under applicable law, it is important to do so in order to guarantee functionality of the Software in combination with another program, and you have previously asked Vitec MV A/S to provide the data necessary to obtain such functionality and Vitec MV A/S has failed to provide such data. Vitec MV A/S has the right to impose reasonable terms and to charge a reasonable fee before such data is provided. All data provided by Vitec MV A/S, or obtained by you as hereby permitted, may be used by you only for the purpose described herein and may not be disclosed to third parties or used to produce Software that is essentially equivalent to the original Software. Requests for data must be addressed to Vitec MV A/S. Trademarks must be used in accordance with recognised trademark practice, including identification of the trademark owner’s names. Trademarks may only be used to identify printed material produced using the Software and such use of any trademark does not give you any ownership rights in that trademark. Except for the express provisions above, this Agreement does not grant you any copyright to the Software.
The text-to-speech functionality in the Software may not be used for commercial purposes.
You are not entitled to rent, lease, sublicense or authorise the copying of all or part of the Software to another user’s device, except to the extent expressly permitted herein. You are likewise not entitled to transfer training copies, pre-release copies and not for resale copies of the Software.
5. SOFTWARE FOR MULTIPLE OPERATING SYSTEMS/MULTI-LANGUAGE SOFTWARE/SOFTWARE ON MULTIPLE MEDIA/MULTIPLE COPIES/BUNDLED SOFTWARE/UPDATES
If the Software supports multiple operating systems or languages, if you receive the Software on multiple media, if you otherwise receive multiple copies of the Software or if you receive the Software bundled with other Software, the total number of devices on which all versions of the Software are installed must not exceed the permitted number. You are not entitled to rent, lease, sublicense or transfer versions or copies of Software that you do not use. If the Software is an update of a previous version of the Software, you must hold a valid licence for the previous version in order to use the update. You are entitled to continue using the previous version of the Software on your device after you receive the update in order to ease the transition to the update, provided that: the update and the previous version are installed on the same device; the previous version or copies thereof are not transferred to another person or moved to another device, unless all copies of the update are also transferred to such person or moved to such device; and you agree that any support obligations that Vitec MV A/S may have concerning the previous version of the Software may cease when the update is available.
6. ACCEPTANCE OF USE OF DATA
MV-Nordic and its affiliates may collect and use any technical data that you provide relating to (i) your Use of the Software or (ii) support services concerning the Software. All such data is subject to MV-Nordic’s Privacy Statement. MV-Nordic will not use such data in a form that can personally identify you, except to the extent necessary to improve your Use or in connection with support services.
MV-Nordic complies with applicable personal data legislation in Denmark and the EU.
7. NO WARRANTY
The Software is provided ‘AS IS’ and Vitec MV A/S makes no warranty as to its use or function. Vitec MV A/S or its suppliers do not and cannot make any warranty regarding functionality or the results that you can achieve by using the Software. The User understands in general terms that the Software is not error-free or without defects and accepts that any occurrence of such errors or defects in the Software or other Software provided to the customer does not constitute a violation of this Agreement. Except for the limited warranty above and any warranty, condition, representation or term which cannot or must not be derogated from or restricted under applicable law in your jurisdiction, Vitec MV A/S and its suppliers will not issue or make any warranties, conditions, representations or terms (express or implied on the basis of legislation, customary law, judgements, customs, practices or otherwise) in respect of any other matter, including but not limited to non-infringement of third-party rights, merchantability, integration, satisfactory quality, or fitness for a particular purpose.
8. LIMITATION OF LIABILITY
Vitec MV A/S or its suppliers are not under any circumstances liable to pay compensation to you for any loss/damage, claims or costs whatever their nature or any causal loss, indirect loss or consequential loss, liquidated damages or special damages, or for loss of earnings or loss of savings, whether or not a representative of Vitec MV A/S was advised of the possibility of such losses, damages, claims or costs or for any claims from third parties, in circumstances of incorrect use or misuse of the Software, force majeure or any misinterpretation or misunderstanding of read and spoken text. The above limitations and exclusions apply to the extent permitted by applicable law in your jurisdiction. The total liability for Vitec MV A/S and for its suppliers pursuant to or in connection with this Agreement, whether contractual liability or non-contractual delict liability (in both cases including negligence without limitation) or otherwise is limited to the amount paid for the Software. Nothing in this Agreement limits Vitec MV A/S’s liability to you in the event of death or personal injury resulting from negligence or fraud on the part of Vitec MV A/S. Vitec MV A/S will act on behalf of its suppliers in disclaiming, excluding and/or limiting obligations, warranties and liability set out in this Agreement, but not in any other respects or for any other purpose.
9. EXPORT RULES
You agree that the Software will not be sent, transferred, or exported to any country or used in any way which is prohibited by Danish law or any other export laws, restrictions or regulations (collectively, the ‘Export Laws’). In addition, if the Software is deemed to be an export-controlled item under the Export Laws, you hereby further declare and warrant that you are not a national of or otherwise resident in an embargoed country and that you are not otherwise prohibited by the Export Laws from receiving the Software. All rights to use the Software are provided on condition that such rights are forfeited if you fail to comply with the terms of this Agreement.
If the User breaches this Agreement, the Agreement is deemed to be terminated and the User must immediately delete the Software from the device and destroy the medium.
11. APPLICABLE LAW
This Agreement is governed by and construed in accordance with applicable Danish law.
Any dispute arising out of or in connection with this Agreement, including disputes relating to the existence, validity or termination thereof, are governed by Danish law and will be settled by arbitration before the Danish Institute of Arbitration in accordance with the rules of arbitration adopted by the Danish Institute of Arbitration and valid when the arbitration proceedings are initiated.
12. GENERAL PROVISIONS
If parts of this Agreement are invalid and unenforceable, this will have no effect on the validity of the Agreement, which will remain valid and enforceable in respect of its remaining terms. This Agreement is without prejudice to such statutory rights as a party acting as a consumer may have. This Agreement may be amended only by written agreement signed by an authorised representative of Vitec MV A/S. For updates, you can obtain a licence from Vitec MV A/S with additional or altered terms. This Agreement constitutes the entirety of the Agreement between Vitec MV A/S and you in respect of the Software, and it replaces any prior statement, discussion, promise, announcement or advertising relating to the Software.
Terms of Service
By using our Services, you agree to these Terms. Please read them carefully.
Our Services are different, and some may be subject to additional terms. These Terms are available for the relevant Services, and these Terms become part of your agreement with us if you use those Services.
Use of our Services
You must comply with any policies made available to you in the Services.
You must not misuse our Services. You must not, for example, interfere with our Services or attempt to access them using a method other than via the interface and the instructions we provide. You must only use our Services in accordance with the law, including applicable acts and regulations. We may suspend Services or make them inaccessible to you if you do not comply with our Terms or Policies, or while we are investigating suspected non-compliance.
Use of our Services does not give you ownership of intellectual property rights in our Services or the content to which you are given access. These Terms do not give you the right to use any branding, labels or logos used in our Services. You may not remove, conceal or amend any legal notices displayed in or together with our Services.
When you use our Services, you agree to us sending you service announcements, administrative messages and other information.
Your MV Login
You may need an MV-Login or another supported login from an Internet Service Provider (ISP), e.g. UNI-Login, to use some of our Services. You can subscribe to our login Service MV-Login by contacting MV-Nordic.
If you discover that your account or password has been used without your consent, you should contact MV-Nordic immediately to deactivate the account and create a new one if relevant.
Protection of personal data and copyright
Your content in our Services
You can submit content to some of our Services. You retain ownership of any intellectual property rights that you hold in that content. In short: What belongs to you continues to belong to you.
When you upload or otherwise submit content to our Services, you give MV-Nordic licence to use this in connection with the operation and improvement of our Services and the development of new Services. This licence continues to apply even if you stop using our Services.
Liability for our Services
To the extent permitted by law, MV-Nordic and its suppliers and distributors disclaim all liability for loss of profits, revenue, data, as well as financial loss and indirect, incidental, special damages associated with the use of our Services.
Under no circumstances are MV-Nordic and its suppliers and distributors liable for any loss or damage which is not reasonably foreseeable.
Use of our Services for commercial purposes
If you use our Services on behalf of a company, the company accepts these Terms. This acceptance indemnifies MV-Nordic and its affiliates, officers, representatives and employees against any claims or lawsuits and any action that may arise in connection with the use of the Services. Violation of these Terms, including any liability or expense which may arise in connection with claims, losses, damages, lawsuits, convictions, legal costs and solicitor’s fees.
About these Terms
We may amend the general Terms or additional terms which apply to a specific Service to reflect changes in the law or our Services. Please review the Terms on a regular basis. We will post notice of amendments to these Terms on this page. Notices regarding amendment of additional terms can be found in the Service concerned. Amendments do not apply retroactively and they enter into force no earlier than fourteen days after they are announced. Amendments made due to new features in a Service or amendments made for legal reasons will be effective immediately. If you do not accept the amended Terms of a Service, you must cease using the Service.
In case of a conflict between these Terms and the additional terms, the additional terms apply.
These Terms apply to the relationship between you and MV-Nordic. They grant no rights to third-party beneficiaries.
If you do not comply with these Terms, and we do not take the necessary action immediately, this does not mean that we waive our rights (such as to take the necessary action at a later date).
If a particular term proves non-enforceable, this will not affect the other terms.